Data Deletion Instructions

Email privacy@techzoq.com with the subject “Data deletion request”. If you need help, contact support@techzoq.com. Use your registered email where possible; if your account uses a phone number, include that number with its country code. You do not need to sign in to read these instructions or contact us.

Email TECHZOQ Privacy — request data deletion

• Name the product: TECHZOQ website, Pakka Khata, Kissan Market, or more than one.
• Identify your account and, where relevant, the business you own or represent. Do not include a full ledger or unrelated customer information.
• State whether you want to close an account, delete particular personal data, remove Meta/WhatsApp integration data, or stop messages.
• For a WhatsApp request, include the relevant phone number and the business that sent the message. Include a business/account identifier only if you already know it; never include a token or secret.

For TECHZOQ website inquiries, service records, or Meta app data, use the privacy email above. Pakka Khata and Kissan Market also publish product-specific deletion instructions. If those pages are unavailable or you cannot access your account, email TECHZOQ and name the affected product.

Pakka Khata — account and data deletion

Kissan Market — account and data deletion

If a trader or other business entered your information, identify that business in your request. We may need to coordinate with the business responsible for those records. A request about one product or business does not authorize deletion from unrelated products or businesses.

If you manage a connected Pakka Khata business, open Settings → Apps / Modules → WhatsApp Business and use Disconnect. For other products, use their connection controls where available or contact support. Disconnecting the integration is separate from closing your product account or requesting deletion of stored data.

You can also review and remove TECHZOQ access in the applicable Meta account or business integration settings. Removing access does not, by itself, confirm that historical records held by TECHZOQ have been erased. To request their deletion, email us and specify the affected product, business, and WhatsApp number.

Your request can cover linked Meta account identifiers, WhatsApp Business account and phone identifiers, stored integration credentials, and message records or metadata held by the relevant product. We verify the scope and your authority before processing it. Data held independently by Meta, WhatsApp, message recipients, or another business is not automatically deleted by TECHZOQ.

To stop messages, tell the sending business that you wish to opt out, or contact us with the sender and recipient numbers. Opting out of messages is not the same as deleting your account or ledger records.

We may need to verify your identity, business ownership, or authority to act for someone else. Staff access alone does not authorize deletion of an entire business. We will clarify the scope where a request could affect other people, shared records, or more than one business. Export information you need before confirming account closure through a product's deletion process.

Do not send identity documents unless specifically requested through an appropriate verification process. Never share a password, OTP, API key, or access token by email.

Eligible personal and integration data may be deleted or anonymized following verification. Some accounting, tax, payment, security, fraud-prevention, dispute, or audit records may need to be retained under the applicable product policy and legal obligations. Backups may remain until they expire under the relevant backup cycle. A deletion request does not erase money owed or another person's legitimate transaction records.

Processing time depends on the product, verification, request scope, and applicable retention requirements. Product-specific grace periods and timelines remain in their published policies. Ask the privacy team for the status and applicable timeline of your request; this shared page does not promise immediate or unconditional deletion.

Reply in the same email conversation when following up and include any request reference you received. If you cannot reach the privacy contact, use support@techzoq.com or the support details below. These instructions supplement the relevant privacy policy; they do not replace it.

TECHZOQ Privacy Policy

Pakka Khata Privacy Policy

Kissan Market Privacy Policy